Deskpro Cloud Platform and on-premise 2020.2.3.48207 from 2020-07-30 contains a cross-site scripting (XSS) vulnerability that can lead to an account takeover via custom email templates.
CVSS v4.0 Metrics
Exploitability
Attack VectorNetwork
ComplexityLow
RequirementsPresent
PrivilegesLow
User InteractionActive
Threat
Exploit MaturityUnreported
Vulnerable System
ConfidentialityLow
IntegrityLow
AvailabilityNone
Subsequent System
ConfidentialityNone
IntegrityNone
AvailabilityNone
Supplemental
SafetyNegligible
AutomatableYes
RecoveryAutomatic
Value DensityConcentrated
UrgencyMedium
Change Log
| Date | Source | Changes | Score |
|---|
| 2026-07-21 | nvd | AV: P→N, AC: H→L, PR: H→L, VC: N→L, VI: N→L | 0.0 → 0.4 |
| 2026-07-21 | cve.org | initial, patch: Unavailable | 0.0 |
Affected Software
| Vendor | Product | Version |
|---|
| deskpro | deskpro | ≥ 2020-07-30, ≤ 2020.2.3.48207 |
Published: 2021-05-12
